Great companies know that customer relationships in these times call for more than just having a great product (or service) backed by a great sales team. Customers have to be wooed until they fall so deeply in love with your offering that they will ward off advances from potential suitors. No matter how well you perform as a business, there are little things that can cause the relationship with your customers to suffer. The companies, products and/or services that we love are those that “touch” us in the right places at the right times. After all, that is what “romancing” the customer is all about–feeing your way to the customer’s heart. J. N. HALM
If I love you, what business is it of yours?
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Unknown
I’m a fake fact factory. The things I make are the things I make up. Also, as a side business, I make love. Actually, I just made that up.
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Dora J. Arod
Love should be treated like a business deal, but every business deal has its own terms and its own currency. And in love, the currency is virtue. You love people not for what you do for them or what they do for you. You love...
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Ayn Rand
To escape fear, you have to go through it, not around.
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Richie Norton
What would you do if you weren't afraid?
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Sheryl Sandberg
More Quotes By J. N. HALM
A business that is not in love with its customers, but only the money they bring, should not expect love back.
Customer service is all about FEELINGS! I am of the opinion that customer service is actually FEELINGS MANAGEMENT.
Great companies know that customer relationships in these times call for more than just having a great product (or service) backed by a great sales team. Customers have to be wooed until they fall so deeply in love with your offering that they will ward...
One plus one makes two but two monologues do not make a dialogue. Of all the traits, characteristics, attributes and habits of today’s customers, the one that has serious consequences for businesses is this–today’s customer does not want to be just spoken to. She wants...
Those who deal with customers on a regular basis should be circumspect whenever they open their “traps.” It is better not to say anything at all than to say, and later, pay!
